Administrative Assistant

In-Person Position, with Potential for Hybrid Work – Company Located in Mount Pleasant, SC

Job Type: 20-40 Hours per Week

Monday – Friday

Position: Virtual Administrative Assistant

Growth Minded? Want more out of life? Does unlimited potential sound appealing? We are a small but growing home exterior contracting business, specializing in roofing and siding and looking to shake up the contracting industry in Charleston. Our goal is to create a fun yet productive work environment that allows our entire team to level-up their lives together, while helping hundreds of families every year with their home improvement needs.

If you share our passion for creating great customer experiences and are excited to be well rewarded for doing so, Willow Ash Roofing may be the place for you. You will have the unique advantage of being part of a well-established, highly rated company that’s been around since 2002, yet has a newly energized operational team focused on growth. We are planning to take Willow Ash Roofing to new heights, and we want the right Administrative Assistant to join us on the journey.

At Willow Ash Roofing, we are committed to providing our team with the training and support needed to set you up for success at every opportunity.

What We Offer:

• Competitive Compensation
• Potential for Bonuses
• Significant opportunity for promotion and professional growth for the right candidate.
• Part of a strong team with highly driven owners and operators.
• Year-round position with room to advance into a career you will love. Our goal is to mentor you so you can grow into your next chapter.
• Energetic and fun work environment!

Position: Administrative Assistant – Roofing Contractor

As an Administrative Assistant at Willow Ash Roofing you will work directly with the owner and management team to help streamline operations and allow the company to grow to new heights. You must be able to thrive in a fast-paced work environment and stay organized while working with multiple software packages. We are planning to double our revenue this year and we want you to help keep us running efficiently.

Duties and Responsibilities:

• Daily Standup Meeting (5-15 Minutes)
• Weekly Meeting with Management
• Scheduling appointments
• Managing and Updating CRM
• Client Email Communications
• Helping build and implement systems and processes and software
• Invoicing Clients
• Tracking Metrics
• Communication with External Team Members
• Construction Permitting
• Email and Calendar management.
• Accounts payable.
• Customer Satisfaction follow up.
• Email contact management.

Potential Additional Duties:

• Project Estimating
• Proposal Development

Qualification & Skill Requirements:

• 1+ year of experience in administrative support
• At Least 18 years of age
• High school diploma or equivalent
• Comfortable working with low supervision

We thrive on providing our clients with homes that keep them protected from the elements while also making them proud to welcome guests. In order to assist more homeowners with this next-level service, we are growing our reach throughout the Charleston Market, and our growing initiative requires growing our team. Willow Ash Roofing is currently seeking a talented Administrative Assistant who will receive the following compensation:

Job Type: 20-40 Hours per week

Pay: $15 – $25 per hour

Schedule: Monday to Friday – Flexible if Part-Time

About the Company: Willow Ash Roofing

We pride ourselves in providing our clients with a simple, proactive approach to assisting them with their exterior home renovation projects. Taking time to understand the pain points and constraints of each project allows us to provide a concierge level service in an industry where it is not commonplace. Our clients consist of residential homeowners, home builders, property managers, general contractors, and real estate investors.

Our Mission

We empower our team to thrive, both personally and professionally. We support each other in pursuit of growth and achievement and are committed to consistently delivering an exceptional client experience. We don’t just build roofs. We build lives we’re proud of.

Who are We?

Our success isn’t just measured by the roofs we build. It is defined by the standards we uphold, the way we serve our customers, and how we support each other. These pillars are the foundation of who we are and how we operate every day.

Respect First

We treat everyone we interact with, including customers, teammates, and partners, with respect and empathy. We show up on time, listen actively, and take meaningful action to support others.

Relentless Pursuit of Greatness

We are passionate about growth, both personally and professionally. We challenge ourselves to explore new ideas, embrace change, and always find a better way. Our commitment to learning drives us forward and sets us apart.

Word is Bond

We stand by our word. Our actions match our promises, and our commitment never wavers. We communicate with honesty, own our decisions, and create value in every interaction. Our reputation is built on delivering more than expected.

Own It

We take ownership of our words, actions, and outcomes. When challenges arise, we rise to meet them head-on. When we make mistakes, we own them, learn from them, and get better. We don’t just promise excellence – we prove it through our actions.