Willow Ash (“we,” “us,” or “our”), accessible from https://willowash.com/, respects your privacy and is committed to protecting it. This Privacy Policy describes the types of information we collect from you or that you may provide when visiting our website and how we use, share, and safeguard that information.
Consent By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please refrain from using our website.
Information We Collect We may collect the following information:
- Personal Information: When you contact us or register for an account, we may collect personal information such as your name, email address, phone number, company name, and address.
- Communication Data: Information you provide directly to us when you contact us through emails, forms, or other communications.
SMS Communication Consent Phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications If consent has been given to receive text messages from Willow Ash, you may receive messages related to:
- Appointment reminders
- Follow-up messages
- Billing inquiries
Example Message: “Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
Message Frequency Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointments or account status.
Potential Fees for SMS Messaging Standard message and data rates may apply depending on your carrier’s pricing plan. Fees may vary if messages are sent domestically or internationally.
Opt-In Method You may opt-in to receive SMS messages by:
- Submitting an online form
Opt-Out Method You may opt-out at any time by replying “STOP” to any SMS message received, or by directly contacting us to request removal from the messaging list.
Help For assistance, reply “HELP” or contact us directly at [insert link]. If SMS messages are not desired, please leave the SMS consent box unchecked on forms.
Standard Messaging Disclosures
- Message and data rates may apply.
- Opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary.
Log Files We use standard logging methods to collect information such as IP addresses, browser type, ISP, timestamps, referring pages, and click data. This information is not personally identifiable and is used solely for analytics, administration, and optimization purposes.
Third-Party Advertisers Willow Ash may include third-party advertisements or links. These advertisers may use cookies, JavaScript, or web beacons to measure ad effectiveness or personalize content. Willow Ash does not control these technologies or third-party privacy practices.
Third-Party Privacy Policies This Privacy Policy does not apply to third-party websites or advertisers. We recommend reviewing the privacy policies of external entities for details and opt-out instructions.
CCPA Privacy Rights California consumers have the right to:
- Request details about categories and specific personal data collected.
- Request deletion of collected personal data.
- Opt-out of the sale of personal data.
To exercise these rights, please contact us. We will respond within one month.
GDPR Data Protection Rights Every user is entitled to:
- Access their personal data.
- Rectify inaccurate or incomplete data.
- Request deletion of personal data under certain conditions.
- Restrict or object to data processing.
- Request data portability.
To exercise these rights, contact us directly. We will respond within one month.
Children’s Information Protecting children’s privacy online is paramount. Willow Ash does not knowingly collect personal data from children under 13. If you believe your child has provided personal information on our website, contact us immediately, and we will promptly remove such data.
Changes to This Privacy Policy We may occasionally update this Privacy Policy. Updates will be posted on this page and effective immediately upon posting. Regularly reviewing this page ensures awareness of any changes.
Contact Us For questions or feedback about this Privacy Policy, please contact us at:
Email: Adam@willowashroofing.com
